MANAGED & STORAGE SOLUTIONS
Managed and Storage Solutions
Managed Solutions
Allay Your Tech Challenges.
To have the competitive edge, enterprises have to be technologically advanced. However, managing more and more complex IT systems becomes a challenge.
Services we provide
- Off-Shore Helpdesk, On-Site Tech and Remote Tech Support.
- 24×7 or 8×5 Outsourcing Solutions with Service Level Agreements.
We offer managed services on a remote basis to take care of our customers’ IT infrastructure. As a universal, midsize MSP, we accept any customer’s vision on managed IT services and are ready to discuss and comply with non-standard requirements.
How does it affect a particular business?
- Significant expenses on additional IT specialists and maintaining the IT infrastructure fully operable, updated and secure.
- Reduced focus on core services. You spend time and money on technology and top-class IT team, instead of developing your primary competencies.
What we guarantee?
- Smooth transition from your in-house team or another MSP
- IT service availability improvement
- Information security
- User satisfaction for a reasonable price
Managed IT Service Challenges We Address
- Customer’s demand to extend the scope of managed IT services. Our customers are free to entrust any scope of IT management functions to our team. We have a wide range of competences and capacity reserve allowing us to handle load increase.
- Inefficient reactive approach to handling IT issues. Like our customers, we prefer to prevent problems rather than cope with their outcomes. So, instead of a break/fix approach we provide value-based managed IT services to keep IT operations up and running.
- Threat to customer’s data security. Having a deep access to customers’ sensitive data and commitment to keep it safe, We follow customer’s security policy and apply our own security measures. This provides additional level of protection to ensure that the data is not accessed and tampered with unsolicited third parties or altered by ransomware.
- Rigid SLA. we don't keep customers trapped in a service level agreement (SLA) when their business strategy and IT needs change. We are open to discuss and alter the terms of a managed service contract and adapt our IT services to any of those changes.
Storage Solutions
According to reports from tech industry leaders such as Cisco and Microsoft, cyber-attacks against businesses of all sizes are on the rise and doing more damage than ever.
Services we provide
- Onsite SAN/NAS, Offsite Tapes, Cloud Backup and Restore Solutions.
- Powered by Teamviewer, Dropbox, Backblaze or Acronis.
Backup with No Regrets!
- More than half of all businesses that are victims of a cyber-attack or data breach are subsequently subject to public scrutiny and suffer losses in brand reputation, customer loyalty, and customer trust.
- 29 percent of businesses that are victims of attacks lose revenue, and nearly 40 percent of those businesses lose more than 20 percent of total revenues.
- Among companies that suffer attacks or breaches, nearly a quarter of them lose significant business opportunities following the data-loss event.
- More than 20 percent of businesses that experience data loss or suffer a cyber-attack lose customers as well. And, 40 percent of those companies lose more than 20% of their customers.
Beyond cyber-attacks such as virus, malware, ransomware, there are the possible for physical hardware failures of systems, computers, servers, NAS, SAN for various reasons such as short-circuits, power spikes, overheating or even simply aging.
There could even be environmental disasters resulting in data loss. A fire, flood, or another type of natural disaster can wipe out all the data in your location and make recovery virtually impossible. And, if you don’t have multiple backups available, the simple theft of a hard drive or storage device could easily result in significant data loss. If that’s not enough, you should never take for granted the very real possibility of hard drive failures and other another types of hardware mishaps.
It is imperative that a business should employ some level of backups to ensure important documents can be retrieved under any unfortunate circumstances.
Made with ♥ in Adelaide, Australia